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Communication Archives

January 2014 - Calgary Release Upgrade

August 2013 - Self-Service Enhancements

March 2013 - Updates to Incident, Knowledge and Change

November 2012 - Fall 2012 Release (Berlin & High Security)

August 2012 - Summer 2012 Release (Automated State & Configuration)

March 2012 - ServiceNow Release (EHC Remedy Ticket Transfer)

October 2011 - ServiceNow Release (Incident, Change & Self-Service)

August 2011 - ServiceNow Release (Bug Fixes)

July 2011 - SLA Tracking and Kickoff Date

April 2011 - SMCC 1 year Anniversary and Review of Backlog Process

March 2011 - Winter 2011 Release (Bug Fixes & Training)

October 2010 - Sunset Remedy and ServiceNow Go-live Dates

July 2010 - Introduction to SMCC News Bulletin